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Professional After-Sales Service Information System

Sony Professional's bespoke online knowledge base subscription service, providing access to technical information for all Sony Professional products.

How to order Pro-Assist

Please send your ‘professional’ Sony Account Number to Pro-Assist Admin so that we can validate your account. If you do not have an account, please order Pro-Assist from your local Authorised Service Centre.


How to renew Pro-Assist

We will send you instructions by email approximately 4 weeks before your subscription expires. If you haven’t received an email, please contact Pro-Assist Admin. Please include your Username in all correspondence.